Book a Property Valuation

Guide to Renting a Property

Step 1 : Securing the Property

In order for the property to be reserved, we will require a Holding Deposit of 1 week’s rent. (rent x 12 / 52 = 1 weeks rent). This deposit is non-refundable until such time as your references are successful and you have completed the Right to Rent check and signed the Assured Shorthold Tenancy Agreement. There is a deadline For Agreement of 15 calendar days from the date the monies are received to complete the required checks and documentation.

The Letting Agent or Landlord who received the Holding Deposit can keep it if the Tenant:

  • Provides false or misleading information which the Landlord is reasonably entitled to consider in deciding whether to grant the tenancy because this materially affects their suitability to rent the property.
  • Fails the Right To Rent check, regardless of when the deposit was accepted.
  • Doesn't enter the agreement by the deadline.
  • Is dragging their feet and not responding to emails, not giving the referencing agency what they need for longer than 15 days.
  • Withdraws from a property (unless the Landlord or Agent impose a requirement that breached the Tenant Fee Bill or acted in such way to the Tenant that it would be unreasonable to expect a Tenant to enter into a Tenancy Agreement with them).
  • Fails to take all reasonable steps to enter into a Tenancy Agreement and the Landlord or Agent takes all reasonable steps to do so (unless a Landlord or Agent imposes a requirement that breaches the Tenant Fee Bill or acts in such a way to the Tenant or relevant person that it would be unreasonable to expect a Tenant to enter into a Tenancy Agreement with them).

If the landlord’s situation changes and subsequently the application is terminated, then the Holding Deposit will be returned.

Step 2 : Referencing Process

Once Hardings have received the Holding Deposit they will submit the reference applications, these will come from Rightmove. Once received please complete and submit as soon as possible.

Part of our reference criteria is the combined earnings of the tenant/s must equal or be greater than 30 x the monthly rent level. For example – rent is £1,000pcm so salaries (before tax) must be a minimum £30,000.00 per annum. (Please note you are not permitted to register a business at the property).

If self-employed we require tax returns for the last tax year or an accountants reference showing income after expenses to be 30 x the rent level.

County Court Judgement/s: Having a County Court Judgement of any amount, settled or unsettled within the last 6 years will result in a failed reference. Unfortunately, the tenancy will not proceed. Please inform us if you have a CCJ before paying the Holding Deposit.

It may be agreed by the Landlord for the Tenant to provide a guarantor. If this is the case the guarantor will be obligated to provide successful references with an income of 36 x the monthly rent, provide photo identification and proof of address.

Should the reference checks or return of papers delay the start date then you hereby agree that the tenancy shall still commence at the date agreed on these terms but you are not permitted to occupy the property until the satisfactory paperwork is completed.

Step 3 : Deposits and Rent

Given satisfactory references you will be offered the tenancy of the property subject only to the terms of the Tenancy Agreement.

If rents/deposits etc. are payable by cheque we must have at least seven banking days for clearance of that cheque.
Rent is always paid calendar monthly in advance, the first payment being made by Bank Transfer, Bank/Building Society cheque or cash.  Subsequent payments are by Standing Order.  If the payment of rent is late for any reason, interest may be payable.
The deposit required acts as security for the performance of your obligations as a tenant under the tenancy agreement. This deposit will be returned to you at the end of the tenancy terms without interest, and subject to dilapidations or any deductions that may be necessary to compensate the landlord for any breach of the tenancy agreement. Please see our Tenancy Agreement for complete details of how the Tenancy Deposit will be dealt with at the end of the Term.

Hardings Lettings is a member of the Tenancy Deposit Scheme. Please see our Tenancy Agreement for details.

Step 4 : Tenant's Guide and Fees

Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost key(s) or other Security Devices: Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request): £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request): £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination: Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Company Lets
Tenancy set up fee: £500.00 + VAT (£600.00)
Tenancy renewal fee: £250.00 + VAT (£300.00)
Check out cost at end of tenancy: £220.00 + VAT (£264.00)

Step 5 : Moving in Process

Once references are completed and accepted the Assured Shorthold Tenancy Agreement will be sent, this can be signed online electronically. Once we receive the Assured Shorthold Tenancy Agreement signed from both parties we will require the remainder of the funds clear in our account. Upon receiving this monies we will confirm the time of key collection.

Upon collection of keys all tenants will be required to produce their Passport and VISA once again in person, in branch. Failure to do so could result in a delayed key release.

It is the responsibility of the landlord to insure the building and their contents, however it is the responsibility of the tenant to insure their own contents. Hardings can refer you to Rightmove who specialise in Tenants and Landlords insurance and they can provide you with a no obligation quotation as one of the options in the market.

Hardings is a member of the Property Ombudsman and the Client Money Protection Scheme. Please ask a member of staff if you have any questions about our fees.

If you have any further questions or would like to talk to a member of our lettings team, please ring 01753 833333



I thoroughly recommend Hardings. Local experts, great people - professional, knowledgeable and friendly!

Peter Giles


I have been using Hardings since October 1997 for letting and property management . During this time the property has been vacant for only three weeks despite the world problems that we have all had to endure. In fact, Hardings found new quality tenants for the property within one week of the COVID explosion in 2020. Hardings have also overseen two major high quality remodelling projects on my property whish has resulted in the ease of letting as discussed and rental price by upgrading a 1991 build to complete with new builds of the last five years. The staff have been excellent and consistent over the years even with inevitable changes in that time. No problem is too small and the tenants have always really appreciated the professionalism. i just have to sit back and admire how Hardings have managed my property over nearly 25 years in terms of clients attracted and property management. Many thanks to the team

Peter Thompson


We came from overseas and had a hard time looking for a rental property in UK. That is until we came across Hardings Estate Agency. They helped us find our perfect home at Windsor, UK and were with us every step of the way. Their agent was very helpful, professional, scrupulous, transparent and jolly through the process to smoothen our move-in experience.

Anshul Tiwara


Just found my new home with Hardings. My agent  was very helpful and available during the whole process. Highly recommending them, they will always be at your side and deal with all your questions and requests with patience, professionalism and smile! Thanks Hardings for this great experience!

Mario Del


Wow what an amazing multidisciplinary Hardings Estates agency team! From day one the team were very caring, had a friendly and professional approach. They were easy to contact, they listened and tried to help as best as possible. My move was made so much easier as I felt I could trust them, I did not feel embarrassed to ask for guidance when required. Moving can be a very stressful and worrying time however it is especially helpful to have such an amazing team supporting through every step of the way. I felt it is important to say a BIG and heartfelt Thank you. Many Cheers to you all!

Rose O


It has always been a pleasure to have Hardings as our property management. It has been excellent service throughout. Great customer service and great people to deal with! A big shoutout to Shelley and Dominic at Hardings.

Sarvjit Kaur


Excellent service for lettings. Hardings have been my estate agent for 20+ years and have always found great tenants. Efficient, friendly and correct with the tenants too. Highly recommend.

Tin van der Veen
How Much is Your Property Worth?

How Much is Your Property Worth?

A senior member of our sales team will visit your property to discuss current market trends and how your home; based on size, condition and location should be pitched to achieve the best possible price and buyer. Coupled with an excellent understanding of the local market we do a detailed analysis of what else has sold and what is coming onto the market so we can give you the best chance to capitalise on your biggest asset.

Book a Valuation